Resources for MAW Software Ltd [1 - 2 of 2]
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INS is designed to take care of all your IVR&communication needs. It allows you to send messages to pagers, mobile phones (SMS), FAX, as voice file or as E-mail. At the same time you can configure the application to handle all your incoming calls, SMS or E-Mails. Interactive Voice Response (IVR) applications for CT, where the caller uses the phone keypad to enter values or sends e-mail/SMS, can be created through the graphical work flow designer.
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WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network.
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