Viovo Click2Talk

Description
Benefits:
* Increase online sales
* Provide customer support
* Reduce operating costs
* Increased staff efficiency
* Increase your customer satisfaction and loyalty
* Decrease your phone bill

Viovo Click2Talk2.0 Feature Highlights:
* Live talk - Talk with customers in real time over the internet with our VOIP solution.
* Text Chat - allows website visitors to have text chat with customer representatives.
* Customize your different click2talk page (With you Logo) - Create custom page header for your click2talk page that integrate with the style of your site.
* Save call log - record all calls and archive them on your system for later review.
* Block unwelcome IP address - help your customer representatives to concentrate on answering questions from real customers.
* Admin Page (Web Based Administration) - View agent accounts status, create or modify work time schedule content from anywhere in the world using a standard web browser.
* Email Signature - Allow customers? access to your personnel by adding Click2Talk buttons to your e-mail signatures.
* 1-to-1 talk & chat conversation - Operators can talk & chat with any other operator logged in under your company, even if the operator is logged in from another office or a remote location.
* Multi customer service agent support - you can have more than one customer service agents to answer questions from either your customers or website visitors.